Answers to common questions about pricing and billing.
Does Hopin offer discounts for nonprofits?
Yes! We offer certified nonprofits a discount. Send us your documents and we'll send you a code to sign up with.
Do you have multiple currencies?
Yes, you can set the currency for your event ticket sales to any currency you wish.
I don't see the feature I need. What should I do?
If you don't find the feature you're looking for on Hopin, there's a good chance it's coming soon in the next few weeks. At Hopin, we have a fast-moving roadmap — we release new product features and integrations every week and the one you're looking for is probably on the list. If you'd like to request a feature, let us know at [email protected]!
I hear Hopin releases new features quite often. Does Hopin have a public changelog?
Glad you asked. We do! You can keep up with our latest feature releases here.
I still have questions. What should I do?
You can search our Knowledge Base at support.hopin.com or reach out to us anytime at [email protected].
The Ultimate Guide to Hybrid Events
Use this strategy guide to get the best tips and takeaways for hosting a successful hybrid event.
Features included in every Hopin plan
A list of the 100+ features available on Hopin's all-in-one virtual event platform.
Built-in registration system with SEO-optimized landing page
Offer paid, free, or private tickets in any currency
Branded waiting room with add-to-calendar links for schedule building and pre-event chat
Event referral tracking (generate unique links)
Automated and customizable email marketing
Event analytics dashboard
Payment processing (Stripe)
Searchable attendee list
Optional: hide registration count and/or attendee list
Event schedule (multi-day, filterable, collapsible, with save-to-calendar bookmarking for attendees)
Clickable schedule for external links
Schedule upload with templates
Event-wide chat with mentions
Customizable hero image and description
DMs and private, unlimited one-on-one video-chatting
Reach up to 100,000 viewers
Includes built-in Hopin Studio (with private backstage chat and speaker management), up to five speakers on camera
Screenshare presentations, videos, content
Full moderator capabilities
Dedicated Stage chat
RTMP compatible for full video production, b-roll, and pre-recorded content
Includes picture-in-picture interface
Unlimited number of concurrent live video sessions (i.e., virtual "roundtables" or rooms)
1-20 speakers on camera
500-3,000 viewers (depends on number of speakers)
Schedule to show at specific times
Full moderator capabilities for audience interaction
Screenshare any content, even with audio
Can be limited to ticket types, private, or invite only
Dedicated chat for each session
Optional: let participants create their own sessions during event (i.e., unconferencing)
Custom tags system for easy filtering
Polls for specific Sessions
One-on-one live video chat matchmaking
Customizable time limit (set by organizer)
Attendees click Connect function for easy-following up
Customize matchmaking rules by ticket type
Unlimited number of concurrent virtual booths with video livestreaming or pre-recorded content (YouTube, Wistia, Vimeo)
Google Slides integration
Tiered booth sizes: large, medium, small, mini
Customizable branding, messaging, and links
Lead generation tracking and analytics
Live notifications for who entered your booth
General Event Features
Event length up to 72 hours
Polls — create, schedule, and/or limit poll to certain sessions and ticket holders with live results or private results
Highlighted organizer chat messages for directing and making announcements