The Hopin Events, Hopin Session and Boomset services have been acquired by RingCentral. For Hopin Events (now RingCentral Events), Hopin Session (now RingCentral Session) and Boomset customers, updated terms are as follows: RingCentral Global Platform Terms at https://ringcentral.com/legal/ringcentral-events/global-platform-terms, and for other terms and policies, including Privacy Notice, visit https://www.ringcentral.com/legal.html.
Purpose of this privacy policy
This Privacy Policy gives you information about how Hopin collects and processes your personal data when you use our services, including any personal data you may provide through the Hopin platform, in-person events and on our websites. It also includes information about your privacy rights.
This privacy policy applies to users of our websites (including www.session.com and StreamYard which operates through www.streamyard.com), and/or services, to the extent applicable under law and/or unless covered by a separate privacy policy, such as the Boomset Privacy Policy or Streamable Privacy Policy (the “Services”).
Changes to our privacy policy and your duty to inform us of changes to your personal data
We keep our privacy policy under regular review and it may be updated periodically. Laws, regulations, and industry standards evolve, which may make those changes necessary, or we may make changes to our Services or business. We will notify you by posting an updated, date-stamped version of this privacy policy on our website. If we make changes that materially alter the privacy policy, we will provide notice to you in accordance with applicable law.
Third party websites, applications, and integrations.
The Services include links to third-party websites and applications as well as to integration and partner providers of services associated with a particular event.
Clicking on links to third party websites, content, applications, or integrations may allow those third parties to collect or share data about you. We do not control those third-party websites or content and are not responsible for their privacy policies or the way in which they collect or use your data. Our customers have the ability to integrate a Google and YouTube API into our Session product. Further information about how Google processes personal data via this API as well as your privacy rights is available here.
Where you access or use third party services or integrations provided by an event organizer, advertiser, sponsor or any other party who participates in an event, we encourage you to request details of and read the privacy policy of that party.
Where other language versions of this Hopin Privacy Policy exist, the English version will prevail in the event of any conflict and/or confusion between the documents.
We may collect and process different kinds of personal data about you which we have grouped together as follows:
Children
We do not knowingly collect or process personal data from children, and no part of our Services is directed to them. A “child” is a person (a) under 13 years old (for residents outside of the EEA/UK, except for the Republic of Korea); (b) under 16 years old or such age needed to consent to the processing of personal data in their country of residence (for residents of the EEA/UK); or (c) under 14 years old (for residents of the Republic of Korea). If you are a parent or guardian and you learn that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that data from our systems.
We use different methods to collect data from and about you including through:
We have set out below, in a table format, a description of how and why we use your personal data, the categories of data used for each purpose and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Cookies
We use various technologies to collect information, and this may include sending cookies to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory that help us to improve the Services and your experience, see which areas and features of the Services are popular and count visits.
We may also collect information using web beacons (also known as “tracking pixels”). Web beacons are electronic images that may be used in the Services or emails and help deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon.
Most web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove or reject browser cookies or via the tool provided by our third party provider, Osano. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Services.
Advertising and Analytics Services Provided by Others
We may allow others to serve advertisements on our behalf across the internet and to provide analytics services. These entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information.
This information may be used by Hopin and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on the Services and other websites and better understand your online activity.
For more information about Internet-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices.
We will share your personal data with the following recipients to achieve the purposes set out in the table “How we use your personal data” above.
Service providers
Other Third Parties
We will transfer your personal data outside your country of residence in order to provide the Services. When we transfer personal data out of the EEA or the UK, we ensure an appropriate degree of protection is afforded to it by implementing at least one of the following safeguards:
For more information on the Standard Contractual Clauses which we have in place, please contact us via the details provided in the “Contacting Hopin” section below.
We have put in place appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.
In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions. That said, no method of electronic transmission or storage is 100% secure and we cannot guarantee absolute security.
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint, if we reasonably believe there is a prospect of litigation in respect to our relationship with you, or as required or permitted by applicable law.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:
If you wish to exercise any of the rights set out above, please contact us as set forth in the “Contacting Hopin” section below.
If you have any questions about this privacy policy or our privacy practices, including any requests to exercise your legal rights, please contact us as follows:
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you and customers the best service/product and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data on the basis of legitimate interests for activities where our interests are overridden by the privacy impact on you.
Performance of Contract means processing your personal data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract. In respect to Hopin, that is the performance of our agreement with you to make the Services available. This does not relate to the processing of your personal data during any engagement you enter into with our third party partners or integration providers.
Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation.
We do not “sell” the personal information of users of the Services as the term “sale” or “sell” is defined in the California Consumer Privacy Act (“CCPA”). That means we do not sell, rent, or otherwise disclose your personal information in exchange for money or something else of value.
In addition to the rights described in our Privacy Policy above where applicable, California law grants California residents certain rights as set forth below:
Submitting Requests
Requests to exercise your rights may be submitted by emailing us at [email protected]. Please be prepared to provide your first and last name and email address that matches information we currently have on file. Where we are unable to verify your identity based upon this information alone, we may require additional details. We will respond to verifiable requests received from California consumers as required by law.
California Shine the Light Law
Under California’s Shine the Light law, California residents who provide us certain personal information are entitled to request and obtain from us, free of charge, information about the personal information (if any, and as defined under the law) that we have shared with third parties during the preceding calendar year for their own direct marketing purposes. We do not share your personal information in this way.
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