The Hopin Events, Hopin Session and Boomset services have been acquired by RingCentral. For Hopin Events (now RingCentral Events), Hopin Session (now RingCentral Session) and Boomset customers, updated terms are as follows: RingCentral Global Platform Terms at https://ringcentral.com/legal/ringcentral-events/global-platform-terms, and for other terms and policies, including Privacy Notice, visit https://www.ringcentral.com/legal.html.
Your use of any Hopin Events features is subject to the Global Platform Terms (the “Global Terms”) as well as the following specific terms. Any capitalized terms used but not defined herein have the meanings in the Global Terms.
1. PRODUCT OVERVIEW
Hopin Events is a comprehensive event solution that can be used with or without the other products in the Hopin suite to organize, administer, and host Your virtual, hybrid, or onsite events.
2. HOPIN EVENT SERVICES
“Hopin Events” includes the platform generally accessible at www.hopin.com and its associated software, services, products, information, networks, components, APIs, and Documentation, including the corresponding mobile, desktop or other application(s).
Hopin Events is deemed to be the Platform for purposes of the Global Terms.
Hopin Events’ Documentation includes without limitation, the materials available at https://support.hopin.to
The Hopin Events End User Terms are available at https://hopin.com/legal/terms
3. FEES AND PAYMENTS
3.1 Subscription Plans. Use of Hopin Events requires purchase of a base Subscription Plan. Each Subscription Plan includes a certain number of Registrations or Users (depending on which type of Subscription Plan You purchased) that You can supplement by purchasing additional Registrations or Users now or as Add-Ons during Your Subscription Period.
“Registration” means a type of individual license seat that allows one Participant to register to attend one of Your Events, whether or not such Participant actually participates or attends such Event. A Registration is distinct from a User. You acknowledge that Registrations are payable regardless of whether or not the Participant attends the Event.
“User” means a type of individual license seat that allows an identified Participant to attend unlimited Customer Events during Your Subscription Period without consuming a Registration.
3.2 Overages. If You consume all Your pre-purchased Registrations, User seats, or Admin Seats, You may pre-purchase more via an Order, or pay as You go in which case Hopin will, depending on the payment method applicable to Your Subscription Plan, either charge You or invoice You for any additional Registrations, User seats, or Admin You use above the Subscription limitation (including Taxes) over Your prepaid allotment (“Overage Fees”). Where invoiced, Overage Fees are due within 14 days of invoice date.
3.3 Paid Tickets (if applicable). The following additional fees may also apply to Your use of Hopin Events if You sell paid tickets or other services and goods using the payment service on Hopin Events. If You desire to sell tickets to an Event via Hopin Events, Your account holder must enable the third party payment service provider (“Payment Provider”) made available by self-serve on Hopin Events. Two types of fees will apply:
3.4 Taxes on Event Related Sales. You are solely responsible for determining which, if any, sales, use, amusement, value-added, consumption, excise and other taxes, duties, levies and charges (collectively, "Sales Taxes") apply to sales You make using the Services, including but not limited to Your sale of Event tickets. You agree that it is Your sole responsibility to, and that You will, collect and remit the correct amounts of all such Sales Taxes to the applicable governmental authorities. Hopin cannot give You legal or tax advice, so please consult Your tax advisor about Sales Taxes. If a governmental authority requires Hopin to pay any Sales Taxes attributable to sales You make using the Services, You agree to promptly and fully reimburse Hopin for such Sales Taxes upon demand and all costs, penalties, interest and expenses related thereto.
4. OPTIONAL ONSITE FEATURES
4.1 Overview. Hopin offers certain enhanced features for managing in-person attendees at Your hybrid or in-person Events. Use of such features may require purchase of an eligible Hopin Events Subscription Plan and/or Add-on.
4.2 Lead Retrieval. If Your Subscription Plan includes the lead retrieval feature and You have unused lead retrieval credits, You can allocate lead retrieval credits to individual exhibitor booths. Each lead retrieval credit allows for use of the lead retrieval feature by one exhibitor booth for one Event of Your choice. Notwithstanding Sections 1.1 and 6.7 of the Global Terms, Hopin grants Customer a non-exclusive, non-transferable, non-sublicensable, revocable right to provide access to the lead retrieval feature to individual exhibitor booth users. Hopin is not responsible for any data exchanged between Your attendees and exhibitor booth users who use the lead retrieval feature. Unused lead retrieval credits at the end of each Subscription Period will expire and will not roll over into the subsequent Subscription Period. If You renew a Subscription Plan the number of available lead retrieval credits included in Your Subscription Plan will reset upon the renewal date of Your Subscription Plan.
4.3 Optional In-Person Add-On Purchases. Your Subscription Plan may allow the purchase of Technicians, Hardware, and Consumables for Your hybrid or in-person Events, in which case the In-Person Add-On Specific Terms at https://hopin.com/legal/in-person-add-on-specific-terms will apply. If You do not purchase In-Person Add-Ons, these terms will not apply.
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