Hopin Events Specific Terms

Your use of any Hopin Event features is subject to the Global Customer Terms (the “Global Terms”) as well as the following specific terms. Any capitalized terms used but not defined herein have the meanings in the Global Terms.  

1.  OVERVIEW 

Hopin Events is your virtual event solution that can be used with or without the other products in the Hopin suite such as StreamYard Studio (free or premium versions) and Boomset Onsite.

Hopin Events is deemed to be the Platform for purposes of the Global Terms.     

2. HOPIN EVENT SERVICES

“Hopin Events” is a virtual event Product that includes the platform generally accessible at www.hopin.com and its associated software, services, products, information, networks, components, APIs, and Documentation, including the corresponding mobile, desktop or other application(s). 

Hopin Event’s Documentation includes without limitation, the materials available at https://support.hopin.to

The Hopin Event End User Terms are available at https://hopin.com/legal/terms. 

3. FEES AND PAYMENTS 

3.1 Subscription Plans. Use of Hopin Events requires purchase of a base Subscription Plan. Each Subscription Plan includes a certain number of Registrations or Users (depending on which type of Subscription Plan You purchased) that You can supplement by purchasing additional Registrations or Users now or as Add-Ons during Your Subscription Period. 

“Registration” means a type of individual license seat that allows one Participant to register to attend one of Your Events, whether or not such Participant actually participates or attends such Event. A Registration is distinct from a User.

“User” means a type of individual license seat that allows an identified Participant to attend unlimited Customer Events during Your Subscription Period without consuming a Registration.

3.2 Overages. If You consume all Your pre-purchased Registrations, User seats, or Team Member Seats, You may pre-purchase more via an Order, or pay as You go in which case Hopin will invoice You for any additional Registrations, User seats, or Team Member Seats You use above the Subscription limitation (including Taxes) over Your prepaid allotment (“Overage Fees”). Overage Fees are due within 14 days of invoice date.

3.3 Paid Tickets (if applicable). The following additional fees may also apply to Your use of Hopin Events if You sell paid tickets or other services and goods using the payment service on Hopin Events. If You desire to sell tickets to an Event via Hopin Events, Your account holder must enable the third party payment service provider (“Payment Provider”) made available by self-serve on Hopin Events. Two types of fees will apply: 

• Payment Platform Transaction Fee. The Payment Provider will assess a transaction fee to Your sales in accordance with Your agreement with the Payment Provider. You acknowledge that You will have a direct contractual relationship with that Payment Provider and that all payment matters must be addressed with the Payment Provider directly.
• Ticket Commissions. Hopin will assess a “Ticket Commission” based on a percentage of Your ticket sales and any other goods and services You sell, or donation You solicit, using the Payment Provider. The Payment Provider will either deduct Hopin’s Ticket Commission from Your payment and remit that amount to Hopin, or You will remit the Ticket Commission directly to Hopin in a timely manner. The Ticket Commission is separate from the Subscription Fee.

3.4 Taxes on Event Related Sales. You are solely responsible for determining which, if any, sales, use, amusement, value-added, consumption, excise and other taxes, duties, levies and charges (collectively, "Sales Taxes") apply to sales You make using the Services, including but not limited to Your sale of Event tickets. You agree that it is Your sole responsibility to, and that You will, collect and remit the correct amounts of all such Sales Taxes to the applicable governmental authorities. Hopin cannot give you legal or tax advice, so please consult Your tax advisor about Sales Taxes. If a governmental authority requires Hopin to pay any Sales Taxes attributable to sales You make using the Services, You agree to promptly and fully reimburse Hopin for such Sales Taxes upon demand and all costs, penalties, interest and expenses related thereto.