These Affiliate Program Terms (“Program Terms”) apply when incorporated by reference into a separate, signed Hopin Partner Cover Page (“Cover Page”).
These Program Terms govern participation in Hopin’s Affiliate Program for partners who refer qualified leads to Hopin, and incorporates by reference the Global Partner Terms at https://hopin.com/legal/global-partner-terms (“Global Terms”).
All undefined terms herein will have the definition given them in the Cover Page or the Global Terms.
1. Referral of Potential Customers to Hopin.
During the Term and (if applicable) after expiration or termination of this Agreement, the following revenue share and related obligations apply.
1.1 Eligible Lead Process. Partner may refer potential customers to Hopin in compliance with the Agreement. Each potential customer must be correctly tagged and/or tracked via Hopin’s specified method or other agreed upon method. If Hopin notifies Partner that the potential lead is available and eligible, such potential lead will be deemed an “Eligible Lead.”
1.2 Expiration. An Eligible Lead will expire and not be eligible for Revenue Share if the referred Eligible Lead does not sign up for a Hopin Service within 90 days of the confirmed referral.
1.3 Eligible Customer. If an Eligible Lead purchases the Hopin Service, or upgrades from a free version of the Hopin Service to a Business or Enterprise premium version of the Hopin Service within 90 days of initially signing up for the free version, such Eligible Lead will be deemed an Eligible Customer.
2. Revenue Share Payable to Partner.
2.1 Revenue Share. During the Term and (if applicable) after expiration or termination of the Agreement, Partner is entitled to a revenue share equal to the percentage specified in the Cover Page, of the Net Income generated from Eligible Customers (“Revenue Share”). “Net Income” means gross revenues actually received by Hopin from an Eligible Customer’s initial purchase of a Business or Enterprise annual plan under the Hopin Service and excludes any third party products or services and Hopin professional services; less any applicable transaction fees, rebates, refunds, credits or charge backs.
2.2 Payment and Reports. For so long as Partner is eligible to receive a Revenue Share, Hopin will send to Partner after the end of each calendar quarter: (i) an accounting of all sums collected from each Eligible Customer for amounts owed to Partner, and (ii) a check for the amount owed to Partner; provided that no check or payment will be issued for any amount less than $100 USD and any unpaid earnings will rollover and accrue to the next pay period.
2.3 Revenue Share Audit. Hopin agrees to maintain proper accounts, books and records with respect to the Revenue Share. No more frequently than once in each calendar year during the Term, with a reasonable basis for requesting an audit, Partner may review Hopin’s accounts, books and records for the previous year relating to the Revenue Share (or at Hopin’s election, review by a mutual acceptable independent third party auditor, subject to an appropriate confidentiality agreement) to verify the accuracy of the Revenue Share payment under this Agreement. Any such audit may be conducted after 30 days prior written notice to Hopin. Partner will bear the expense of any audit conducted pursuant to this Section unless such audit shows an underpayment of amounts due to Partner in excess of 5% of the amounts payable during the period audited, in which case Hopin will reimburse to Partner the reasonable expenses of the audit.
3. Effect of Termination.
3.1 If the Agreement is terminated for convenience by Hopin, Partner’s participation in the Affiliate Program will terminate, provided that Hopin’s Revenue Share obligations will apply to Eligible Leads as of the effective date of termination that later qualify to be deemed Eligible Customers.
3.2 If the Agreement is terminated for convenience by Partner, Partner’s participation in the Affiliate Program will terminate but Hopin’s Revenue Share obligations will only apply to those referrals that are Eligible Customers as of the effective date of termination.
3.3 If the Agreement is terminated due to Partner’s uncured breach per Section 3.2 of the Global Terms, Partner’s right to receive any ongoing Revenue Share will terminate immediately.
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