00:00:00:08 - 00:00:39:21
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In the registration page lies one of your best marketing opportunities to collect valuable information about your attendees. In this video, we'll teach you how to make the most out of your registration process using forms and specific ticket types to attract your target audience. Let's get started with the basic settings under the registrations, then details section. Here you can decide on your maximum number of registrations, when registrations will close, and the maximum number of tickets that can be purchased per order.
00:00:40:15 - 00:01:04:23
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This limit will include all your different ticket types. Also, bear in mind that speakers and vendors also need to register for your event. If you are expecting a lot of attendees or are keeping your registration limit lower for a more exclusive event, you have the option to enable the waitlist here for anyone still wanting to sign up after the registration limit has been reached.
00:01:06:03 - 00:01:30:02
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If any registrations get canceled, people on the waitlist will be notified that tickets have become available once again. Head over to tickets to start creating any ticket types you need. Apart from the basic details, you can make them free or paid, set a registration limit and sort them into a ticket group. Groups make it easy for you to sort your various tickets into different categories.
00:01:30:15 - 00:02:03:10
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By default, you will always have at least one ticket group: All tickets. Feel free to change its title or add more in the section ticket groups later. Under the advanced settings, you can define when the tickets should go on sale and if there will be a maximum number of people who can go on the waitlist. Lastly, you can take this box to make your ticket private, meaning only someone with the direct ticket link can access it, allowing you to create exclusive hidden VIP tickets.
00:02:04:05 - 00:02:30:12
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Generally, we'd recommend you to have at least three different ticket types. One for your speakers, one for your partners, and one for your attendees to make sure everyone has the correct ticket type. Once you've saved all your settings, the ticket details, including the ticket link, will be listed for an easy overview. This is a good way to keep track of how many tickets have been booked already and how many people may be on the waitlist.
00:02:30:15 - 00:02:58:17
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If you've enabled it, you can still edit the tickets as well or even delete them as long as there are no existing registrations already. Once you've added your tickets, you can move on to the custom registration forms which you can set up individually for each ticket group. Custom registration questions are a great way of getting the most out of your attendee data and can provide you with useful details to help with lead generation.
00:02:59:06 - 00:03:24:01
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By default, attendees will be asked to provide their first and last name as well as their email address, but you can tailor the form to collect any other important attendee information using the custom fields. You can choose a single line or paragraph text, multi or single select, conditional options or a date. I'm choosing a single line of text for now.
00:03:25:06 - 00:03:42:14
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If you mark a field as a required field, the registration can only be completed once this field has been filled in. And that's it! Hopefully this video gave you some ideas on how you can set up a customized registration process to increase attendance for your event.
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