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· Stage
Summit Welcome
Gary Thatcher
2021-03-09T09:00:00Z 2021-03-09T09:05:00Z Europe/London Summit+Welcome Hosted virtually on Hopin (link in the description)
· Stage
Dubai Chamber Welcome
2021-03-09T09:05:00Z 2021-03-09T09:10:00Z Europe/London Dubai+Chamber+Welcome Hosted virtually on Hopin (link in the description)
· Stage
The Post-Pandemic Global Economy
What does a world post-coronavirus look like and how should businesses be preparing?
Ira Kalish
2021-03-09T09:10:00Z 2021-03-09T09:40:00Z Europe/London The+Post-Pandemic+Global+Economy Hosted virtually on Hopin (link in the description)
· Stage
Middle East Retail: A New Era, A New Experience?
How experiential retail can adapt to a new climate  How to tailor the perfect overall instore experience for customers
Ahmad  Al Haddad Ronaldo  Mouchawar Nitasha Walia Marwan Moukarzel
2021-03-09T09:40:00Z 2021-03-09T10:20:00Z Europe/London Middle+East+Retail%3A+A+New+Era%2C+A+New+Experience%3F Hosted virtually on Hopin (link in the description)
· Stage
Asia-Pacific: APAC's Glimpse into Post-Coronavirus Retail
 Shopping trends post-lockdown inc. live streaming & social ecommerce  Strategies to keep up with the region's increasingly digitally-focused landscape
Shafie Shamsuddin Xia Feng Sunny Gill
2021-03-09T10:25:00Z 2021-03-09T11:05:00Z Europe/London Asia-Pacific%3A+APAC%27s+Glimpse+into+Post-Coronavirus+Retail+ Hosted virtually on Hopin (link in the description)
· Stage
Luxury in Times of Crisis
How brands can recalibrate strategies to compete in a new market where traditional ideas of luxury no longer apply but new growth opportunities exist
Andrea Frabetti Radek Jelinek Angela Farrugia Paolo Mascio
2021-03-09T11:10:00Z 2021-03-09T11:50:00Z Europe/London Luxury+in+Times+of+Crisis Hosted virtually on Hopin (link in the description)
· Sessions
Collaboration vs Competition: Creating an Ecosystem of Innovation for the New Age
New levels of innovation & creativity among companies looking to maximise outreach & improve customer experience through brand-to-brand alliances
Mona Ibellini Andrés Contreras João Cepeda Marloes Knippenberg
2021-03-09T11:10:00Z 2021-03-09T11:50:00Z Europe/London Collaboration+vs+Competition%3A+Creating+an+Ecosystem+of+Innovation+for+the+New+Age+ Hosted virtually on Hopin (link in the description)
· Stage
How the Pandemic Redefined Customer Loyalty
What digital tactics should retailers be deploying to build customer loyalty in what is a watershed moment for retail?
Mark Tesseyman Angela Farrugia Nick Woodhouse Philip Mountford
2021-03-09T11:55:00Z 2021-03-09T12:35:00Z Europe/London How+the+Pandemic+Redefined+Customer+Loyalty+ Hosted virtually on Hopin (link in the description)
· Sessions
Nando’s Evolving Story of Discovery, Passion and Purpose
A journey of constant discoveries, a never-ending passion and a thoughtful ambition to bring their customers something different.
RobRobbieert BrozenBrozin
2021-03-09T11:55:00Z 2021-03-09T12:15:00Z Europe/London Nando%E2%80%99s+Evolving+Story+of+Discovery%2C+Passion+and+Purpose Hosted virtually on Hopin (link in the description)
· Sessions
Rural Retail: Helping Those That Need it Most Through Covid-19 & Beyond
Lifvs – one of Europe’s 1st fully digitised, 24/7, unmanned grocery chains – embodies the pandemic disruption
Daniel Lundh
2021-03-09T12:15:00Z 2021-03-09T12:35:00Z Europe/London Rural+Retail%3A+Helping+Those+That+Need+it+Most+Through+Covid-19+%26+Beyond Hosted virtually on Hopin (link in the description)
· Stage
Journeys of International Expansion
Understanding the subtleties associated with expansion into a new country; its market, demographics and customer behaviour and culture
Edie Rodriguez Rabia Yasmeen Vijay Talwar
2021-03-09T12:40:00Z 2021-03-09T13:20:00Z Europe/London Journeys+of+International+Expansion Hosted virtually on Hopin (link in the description)
· Sessions
Retail’s Trillion $ Opportunities
What if CPG manufacturers had a real-time view of fragmented retail sales & could directly activate & measure the ROI of promotions in independent shops?
Alexander Kayser
2021-03-09T12:40:00Z 2021-03-09T13:00:00Z Europe/London Retail%E2%80%99s+Trillion+%24+Opportunities Hosted virtually on Hopin (link in the description)
· Sessions
The Renaissance of Physical Retail: Developing the Store of the Future
Hear how a leading European retailer is deploying innovative technology and memorable experiential elements in-store to bolster its omnichannel offering.
Hans Carpels
2021-03-09T13:00:00Z 2021-03-09T13:20:00Z Europe/London The+Renaissance+of+Physical+Retail%3A+Developing+the+Store+of+the+Future+ Hosted virtually on Hopin (link in the description)
· Stage
Networking Break
2021-03-09T13:20:00Z 2021-03-09T13:45:00Z Europe/London Networking+Break Hosted virtually on Hopin (link in the description)
· Stage
Israeli Retailers - New Age Retail for a Start-up Nation
- Creative solutions to drive sales in an unstable region - Dynamic brands that have gained success in the region & the their winning strategies
Izik Uzana Amihay Kilstein Avi Barssessat Eran Yasur Avi Shomer
2021-03-09T13:45:00Z 2021-03-09T14:25:00Z Europe/London Israeli+Retailers+-+New+Age+Retail+for+a+Start-up+Nation Hosted virtually on Hopin (link in the description)
· Sessions
Innovation and Culture: Building for the Future with a Nod to the Past!
Building the marketplace of tomorrow by balancing a quick-to-adapt technology-based company with an old-world approach to award-winning company culture.
Chieh Huang
2021-03-09T13:45:00Z 2021-03-09T14:05:00Z Europe/London Innovation+and+Culture%3A+Building+for+the+Future+with+a+Nod+to+the+Past%21+ Hosted virtually on Hopin (link in the description)
· Sessions
Cleaning up the World, Starting with the Fashion Industry
Creating a truly sustainable brand, the industry’s growing issue of greenwashing and strategies to put sustainability at the heart of business
2021-03-09T14:05:00Z 2021-03-09T14:25:00Z Europe/London Cleaning+up+the+World%2C+Starting+with+the+Fashion+Industry Hosted virtually on Hopin (link in the description)
· Stage
Retail of the Future: An Ecosystem?
'How should big brands participate and support SMEs?'
Imad El Fay Dave Catudal Mona Kattan Samar Khouri
2021-03-09T14:30:00Z 2021-03-09T15:10:00Z Europe/London Retail+of+the+Future%3A+An+Ecosystem%3F Hosted virtually on Hopin (link in the description)
· Sessions
Brazilianess - Brazil’s Appeal for Retail Business
The country presents opportunities for international retailers interested in participating of an estimate GDP growth of 2% in 2020 and 2.5% in 2021
Alexandre Costa Caito Maia Miguel  Teixeira da Silva Tatiana Rodrigues
2021-03-09T14:30:00Z 2021-03-09T15:10:00Z Europe/London Brazilianess+-+Brazil%E2%80%99s+Appeal+for+Retail+Business Hosted virtually on Hopin (link in the description)
· Stage
Ecommerce: Dominating the New World Order
The increase in brands going online during the pandemic has firmly set the stage for a surge in ecommerce adoption
deVere Forster Mona Ibellini Kunal Kapoor Ori Watermann
2021-03-09T15:15:00Z 2021-03-09T15:55:00Z Europe/London Ecommerce%3A+Dominating+the+New+World+Order Hosted virtually on Hopin (link in the description)
· Stage
Sustainability: Moving Beyond the Buzzword
Consumer environmental awareness has been accelerated by COVID-19 and is increasingly considered a key characteristic of the “New Normal”
Jennifer Stucko Simon Cotton Charlotte Keesing Thierry Andretta
2021-03-09T16:00:00Z 2021-03-09T16:40:00Z Europe/London Sustainability%3A+Moving+Beyond+the+Buzzword+ Hosted virtually on Hopin (link in the description)
· Stage
Summit Welcome
Gary Thatcher
2021-03-10T09:00:00Z 2021-03-10T09:05:00Z Europe/London Summit+Welcome Hosted virtually on Hopin (link in the description)
· Stage
Blurred Lines: Merging the Online and Offline Worlds
The COVID-19 crisis has forced retailers to tear down channel-thinking and put the customer at the centre of attention.
Chris Brook-Carter Jaume Miquel Jeremy Hodora Marcella Wartenbergh
2021-03-10T09:05:00Z 2021-03-10T09:45:00Z Europe/London Blurred+Lines%3A+Merging+the+Online+and+Offline+Worlds+ Hosted virtually on Hopin (link in the description)
· Sessions
Going East: Lessons from the Far East
Hear leaders in the Asian market share their lessons on: The region's response to the pandemic Shopping trends post-lockdown
Elaine Yin Natalia Obolensky Blondie  Tsang Ashley Micklewright
2021-03-10T09:50:00Z 2021-03-10T10:30:00Z Europe/London Going+East%3A+Lessons+from+the+Far+East Hosted virtually on Hopin (link in the description)
· Stage
“Dream With Eyes Wide Open”: Creating a Sustainable Fashion Industry for the Future
Can we collectively reimagine the fashion calendar, drive seasonless product strategies and virtual fashion shows for a better future?
Lesley Exley Caroline Rush
2021-03-10T09:50:00Z 2021-03-10T10:10:00Z Europe/London %E2%80%9CDream+With+Eyes+Wide+Open%E2%80%9D%3A+Creating+a+Sustainable+Fashion+Industry+for+the+Future+ Hosted virtually on Hopin (link in the description)
· Stage
Building on a Legacy and Remaining Relevant to a New Age
Explore the need to focus on a 100-year plan & how the foundations of an incredible history can sprout the buds of a new, disruptive and inventive brand.
Kristina Blahnik Charlotte Keesing
2021-03-10T10:10:00Z 2021-03-10T10:30:00Z Europe/London Building+on+a+Legacy+and+Remaining+Relevant+to+a+New+Age Hosted virtually on Hopin (link in the description)
· Stage
England's Finest
Increasing globalisation, the march of the middle class, flattening distribution channels all present opportunity for British brands to grow abroad.
David James Sue Jones Jose Richart lisa alborough deVere Forster
2021-03-10T10:35:00Z 2021-03-10T11:15:00Z Europe/London England%27s+Finest Hosted virtually on Hopin (link in the description)
· Sessions
The Omnichannel Challenge
Showcasing that successful integration of online & offline environments and creating an appealing shopping ecosystem within todays realities is possible.
Edie Rodriguez
2021-03-10T10:35:00Z 2021-03-10T10:55:00Z Europe/London The+Omnichannel+Challenge Hosted virtually on Hopin (link in the description)
· Sessions
A WebEngage Case Study
To follow
Aswin Ravi
2021-03-10T11:00:00Z 2021-03-10T11:15:00Z Europe/London A+WebEngage+Case+Study Hosted virtually on Hopin (link in the description)
· Stage
A New Retail Landscape: Saudi Arabia
Vision 2030 reforms are impacting wide swathes of KSA life including boosting foreign investment, increased contributions from SME’s & gender integration.
Dr. Rajiv Prasad (Hon.) Selim Chidiac Hisham Al Amoudi Christophe Penne
2021-03-10T11:20:00Z 2021-03-10T12:00:00Z Europe/London A+New+Retail+Landscape%3A+Saudi+Arabia++ Hosted virtually on Hopin (link in the description)
· Sessions
The Digital Transformation Masterclass
Breaking through organisational boundaries and unearthing boundless possibilities for enhanced customer centricity and value.
Sandra Campos Lance Patterson Piyush Kumar Chowhan
2021-03-10T11:20:00Z 2021-03-10T12:00:00Z Europe/London The+Digital+Transformation+Masterclass+ Hosted virtually on Hopin (link in the description)
· Stage
Reinventing Physical Retail
Strategies to leverage store portfolios going forward; from shifting towards pop-ups and rent-free areas for emerging brands and role of dark stores
Joelle Elias Katie Hunt Christophe Nicaise Joel Teiltelbam
2021-03-10T12:05:00Z 2021-03-10T12:45:00Z Europe/London Reinventing+Physical+Retail Hosted virtually on Hopin (link in the description)
· Sessions
Thinking Fast: Speeding up Online in the Face of Store Closures
The panel will discuss how they are adapting to a more digital environment, optimising their store portfolio and accelerating their ecommerce offerings at pace.
Colleen Caslin Lesley Exley Mark  Johnson Vibhu Norby
2021-03-10T12:05:00Z 2021-03-10T12:45:00Z Europe/London Thinking+Fast%3A+Speeding+up+Online+in+the+Face+of+Store+Closures+ Hosted virtually on Hopin (link in the description)
· Stage
Building Culturally Relevant Retail for a New Generation
Leverage the power of brand and create revenue streams outside of your core offerings
Ying Suen Bav Samani Angela Farrugia Max Berger
2021-03-10T13:00:00Z 2021-03-10T13:40:00Z Europe/London Building+Culturally+Relevant+Retail+for+a+New+Generation+ Hosted virtually on Hopin (link in the description)
· Sessions
Appealing to the Global Digital Generation
Learn how to tap into digitally native audiences, unconstrained by rules of gender or age and empowered by connection and creativity.
Gopal Asthana Jeff Lotman Eric Erhardt Patricia Waldron
2021-03-10T13:00:00Z 2021-03-10T13:40:00Z Europe/London Appealing+to+the+Global+Digital+Generation+ Hosted virtually on Hopin (link in the description)
· Stage
Keeping it Real: Communicating with Authenticity
More than just a transaction – customers are rethinking their values and looking for brands that are authentic in their product and purpose.
Gail Tifford Chris Davis Patricia Waldron
2021-03-10T13:45:00Z 2021-03-10T14:25:00Z Europe/London Keeping+it+Real%3A+Communicating+with+Authenticity Hosted virtually on Hopin (link in the description)
· Sessions
Making play pay: Creating your “Tribe” by Promoting Joy and Fun
From instagrammable backdrops to encouraging imagination and creativity, they have developed a loyal tribe of customers who spread the word – and the love.
Manish Vora
2021-03-10T13:45:00Z 2021-03-10T14:05:00Z Europe/London Making+play+pay%3A+Creating+your+%E2%80%9CTribe%E2%80%9D+by+Promoting+Joy+and+Fun+ Hosted virtually on Hopin (link in the description)
· Sessions
Innovation to Reach Customers in the Last Mile
New business models have emerged and new technologies, including drones and autonomous cars, are redefining delivery methods.
Andrea Farris
2021-03-10T14:05:00Z 2021-03-10T14:25:00Z Europe/London Innovation+to+Reach+Customers+in+the+Last+Mile Hosted virtually on Hopin (link in the description)
· Stage
Be Afraid. Be Very Afraid. But Do It!
The Burger King brand has a reputation for marketing campaigns that are bold, courageous & innovative. How has the chain got the world talking about its ideas?
Fernando Machado
2021-03-10T14:30:00Z 2021-03-10T15:00:00Z Europe/London Be+Afraid.+Be+Very+Afraid.+But+Do+It%21 Hosted virtually on Hopin (link in the description)


Massimo Volpe

Founder, Global Retail Alliance

Natalia Obolensky

General Manager APAC, Supergoop!

Edie Rodriguez

Member of the Board of Directors, Gaucho Group Holdings

David James

Producer Director, Brighthorn Group

Sue Jones

CEO & Founder, Amra Skincare

Jose Richart

Export Development Advisor, DIT

Izik Uzana

CEO, Ace Israel

Amihay Kilstein

CEO, H&M Israel

lisa alborough

Head of Business Development, Amara

Edie Rodriguez

Member of the Board of Directors, Gaucho Group Holdings

Ying Suen

Co-Founder, APOC Stores

Imad El Fay

Partner & Venture Builder, HB Investments

Joelle Elias

Retail, MENA, JLL

Chris Brook-Carter

CEO, retailTRUST

Elaine Yin

President Asia, Jimmy Choo

Blondie Tsang

President, Lane Crawford

Radek Jelinek

CEO, Mercedes-Benz Italia

Fernando Machado

Global CMO, Burger King

deVere Forster

COO, Dubai CommerCity

Jaume Miquel

CEO, Tendam

Dr. Rajiv Prasad (Hon.)

Chief Innovation Catalyst, Xpandretail powered by Savant Data Systems

Gary Thatcher

Co-Founder & CEO, The Retail Summit

Gopal Asthana

Chief Business Officer, Nykaa

RobRobbieert BrozenBrozin

CEO, Nando's

Gail Tifford

Chief Brand Officer, WW

Bav Samani

CEO, Hype Clothing

Shafie Shamsuddin

CEO, AEON Retail

Alexander Kayser

CEO, eyos

Xia Feng

Founder & CEO, The How Consulting

Patricia Waldron

CEO & Founder, Vision First

Mona Ibellini


Samar Khouri

Online Editor, Forbes ME

Rabia Yasmeen

Consultant, Euromonitor International

Nitasha Walia

Associate Partner, McKinsey & Company

Andrea Frabetti

CEO, Sunseeker International

Marloes Knippenberg

CEO, Kerten Hospitality

Sandra Campos

CEO, Project Verte

Tatiana Rodrigues

Director, Conceito Brazil

Miguel Teixeira da Silva

Founder & CEO, Acaí Concept

Caito Maia

CEO, Chilli Beans

Alexandre Costa

Founder & CEO, Cacau Show

Colleen Caslin

CEO, Jessica McCormack

Charlotte Keesing

COO, Walpole

Ronaldo Mouchawar

VP Amazon MENA, CEO and Co-founder

Simon Cotton

CEO, Johnstons of Elgin

Mona Kattan

Founder, HUDA Beauty

Dave Catudal

Health Entrepreneur and Nutrition Specialist, Humantra

Ashley Micklewright

CEO & President, Bluebell Group

Aswin Ravi

Director MEA, Webengage

Ahmad Al Haddad

Chief Operating Officer of Parks and Zones, DP World UAE Region

Vijay Talwar

Executive Vice President and Chief Executive Officer — EMEA, Footlocker

Jennifer Stucko

Founder & CEO, Prota Fiori

João Cepeda

President & Creative Director, Time Out Market

Vibhu Norby

Founder & CEO, b8ta


Head of Marketing, ecoalf

Andrea Farris

VP Development, Walgreens Co.

Max Berger

COO, Highsnobiety

Lance Patterson

CEO, Perfumers 1870

Avi Shomer

Co-Owner & CEO, Tzomet Sfarim

Eran Yasur

Owner, Bravo Israel

Avi Barssessat

CEO, Hollandia

Ori Watermann

CEO, Be By Shufersal

Ira Kalish

Chief Global Economist, Deloitte

Sunny Gill

Director, Gill Capital

Philip Mountford

CEO, Hunkemoller

Mark Johnson

Global President, Molton Brown

Chris Davis

CMO, New Balance

Kristina Blahnik

CEO, Kristina Blahnik

Joel Teiltelbam

CEO, iStore

Eric Erhardt

President EMEA, MCM Worldwide

Chieh Huang

CEO & Co-Founder, Boxed

Christophe Penne

SVP, Rubaiyat Modern Luxury Co. Ltd

Caroline Rush

CEO, British Fashion Council

Marcella Wartenbergh

CEO, Pepe Jeans London

Christophe Nicaise

Chief Strategy & Business Development Officer, Seddiqi Holding

Lesley Exley

CEO, Exley Hervey Executive Search

Thierry Andretta

CEO, Mulberry

Hisham Al Amoudi

Group CEO, Kamal Osman Jamjoon

Jeff Lotman

Owner of Fred Segal & CEO Global Icons

Andrés Contreras

CEO Spain, Portugal & Latin America, BESTSELLER

Paolo Mascio

President, YOOX NET-A-PORTER GROUP Fashion Division

Selim Chidiac

CEO, L'azurde

Nick Woodhouse

President & CMO, Authentic Brands Group

Angela Farrugia

Founder, Brand X Society

Katie Hunt

Co-Founder & CRO, Showfields

Manish Vora

Founder & President, Museum of Ice-Cream

Kunal Kapoor

Founder & CEO, The Luxury Closet

Mark Tesseyman

CEO, LIWA Trading Enterprises

Piyush Kumar Chowhan

CIO, LuLu Group International

Daniel Lundh

Co-Founder & COO, Livfs

Radek Jelinek

CEO, Mercedes-Benz Italia

Hans Carpels

CEO, Euronics International

Marwan Moukarzel

CEO, Fawaz Alhokair Group Fashion Retail

Jeremy Hodora

Co-Founder & CEO, Jumia

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