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World Shopper Conference 2020 | Week 1 and 2 are over. Win tickets to week 3 below!

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Schedule

· Stage
Welcome & Initial Remarks
Ricardo Oliveira / World Shopper
2020-10-06T16:00:00Z 2020-10-06T16:10:00Z Europe/Lisbon Welcome+%26+Initial+Remarks https%3A%2F%2Fhopin.com%2Fevents%2Fworld-shopper-conference-2020 Hosted virtually on Hopin (link in the description)
· Stage
Why a Tesla like approach to retail can help traditional car dealers
Brian Benstock
2020-10-06T16:10:00Z 2020-10-06T16:30:00Z Europe/Lisbon Why+a+Tesla+like+approach+to+retail+can+help+traditional+car+dealers https%3A%2F%2Fhopin.com%2Fevents%2Fworld-shopper-conference-2020 Hosted virtually on Hopin (link in the description)
· Expo
A fractura automóvel - NEW RETAIL & CONSUMER BEHAVIOR
Stand CETELEM: apresentação LIVE de Pedro Nuno Ferreira
Pedro Ferreira
2020-10-06T16:30:00Z 2020-10-06T17:00:00Z Europe/Lisbon A+fractura+autom%C3%B3vel+-+NEW+RETAIL+%26+CONSUMER+BEHAVIOR https%3A%2F%2Fhopin.com%2Fevents%2Fworld-shopper-conference-2020 Hosted virtually on Hopin (link in the description)
· Stage
The Tesla customer experience from a former OEM executive point of view
James Carter
2020-10-06T16:35:00Z 2020-10-06T17:00:00Z Europe/Lisbon The+Tesla+customer+experience+from+a+former+OEM+executive+point+of+view https%3A%2F%2Fhopin.com%2Fevents%2Fworld-shopper-conference-2020 Hosted virtually on Hopin (link in the description)
· Stage
Redefining the luxury automotive purchase experience
Presenting the pioneering new Lucid purchase journey powered by ZeroLight technology
Thomas Orenz
2020-10-06T17:00:00Z 2020-10-06T17:30:00Z Europe/Lisbon Redefining+the+luxury+automotive+purchase+experience https%3A%2F%2Fhopin.com%2Fevents%2Fworld-shopper-conference-2020 Hosted virtually on Hopin (link in the description)
· Sessions
Digital Customer Journey, cómo compra coches el consumidor de hoy
Fernando Gracia
2020-10-06T17:30:00Z 2020-10-06T18:00:00Z Europe/Lisbon Digital+Customer+Journey%2C+c%C3%B3mo+compra+coches+el+consumidor+de+hoy https%3A%2F%2Fhopin.com%2Fevents%2Fworld-shopper-conference-2020 Hosted virtually on Hopin (link in the description)
· Expo
Reinvenção dos Serviços Auto: Oficina Móvel & Easy Battery
Sessão ibérica Norauto Portugal e Norauto Espanha no Expositor Norauto. Com Jose-Luís Barbajosa - CEO Norauto Portugal e Simon Valin - CEO Norauto España
SIMON VALIN
2020-10-06T17:30:00Z 2020-10-06T18:00:00Z Europe/Lisbon Reinven%C3%A7%C3%A3o+dos+Servi%C3%A7os+Auto%3A+Oficina+M%C3%B3vel+%26+Easy+Battery https%3A%2F%2Fhopin.com%2Fevents%2Fworld-shopper-conference-2020 Hosted virtually on Hopin (link in the description)
· Sessions
Why the Customer Experience is more critical than ever
Sessions Moderated by Greg Hall, with the participation of Rita Dória and Cristóvão Silva
GREG HALL Rita Dória Cristóvão Silva
2020-10-06T17:30:00Z 2020-10-06T18:00:00Z Europe/Lisbon Why+the+Customer+Experience+is+more+critical+than+ever https%3A%2F%2Fhopin.com%2Fevents%2Fworld-shopper-conference-2020 Hosted virtually on Hopin (link in the description)
· Sessions
Q&A with Thomas Orenz
Thomas Orenz
2020-10-06T17:30:00Z 2020-10-06T18:00:00Z Europe/Lisbon Q%26A+with+Thomas+Orenz https%3A%2F%2Fhopin.com%2Fevents%2Fworld-shopper-conference-2020 Hosted virtually on Hopin (link in the description)
· Expo
Como fazer uso dos Dados para aumentar os lucros no negócio de Usados
Stand Autorola: apresentação LIVE de Sandra Sequerra
Sandra Sequerra
2020-10-06T17:30:00Z 2020-10-06T18:00:00Z Europe/Lisbon Como+fazer+uso+dos+Dados+para+aumentar+os+lucros+no+neg%C3%B3cio+de+Usados https%3A%2F%2Fhopin.com%2Fevents%2Fworld-shopper-conference-2020 Hosted virtually on Hopin (link in the description)
· Stage
Welcome & Initial Remarks
Ricardo Oliveira / World Shopper
2020-10-07T16:00:00Z 2020-10-07T16:10:00Z Europe/Lisbon Welcome+%26+Initial+Remarks https%3A%2F%2Fhopin.com%2Fevents%2Fworld-shopper-conference-2020 Hosted virtually on Hopin (link in the description)
· Stage
How consumer behavior and retailer processes have shifted after Covid
Kerri Wise
2020-10-07T16:10:00Z 2020-10-07T16:30:00Z Europe/Lisbon How+consumer+behavior+and+retailer+processes+have+shifted+after+Covid https%3A%2F%2Fhopin.com%2Fevents%2Fworld-shopper-conference-2020 Hosted virtually on Hopin (link in the description)
· Stage
Reshaping the future of vehicle buying via cloud visualization
Darren Jobling
2020-10-07T16:40:00Z 2020-10-07T17:00:00Z Europe/Lisbon Reshaping+the+future+of+vehicle+buying+via+cloud+visualization https%3A%2F%2Fhopin.com%2Fevents%2Fworld-shopper-conference-2020 Hosted virtually on Hopin (link in the description)
· Stage
José Muñoz sobre nuevo comportamiento del consumidor y del Retail
Ricardo Oliveira / World Shopper Jose Munoz Ricardo Conesa
2020-10-07T17:00:00Z 2020-10-07T17:30:00Z Europe/Lisbon Jos%C3%A9+Mu%C3%B1oz+sobre+nuevo+comportamiento+del+consumidor+y+del+Retail https%3A%2F%2Fhopin.com%2Fevents%2Fworld-shopper-conference-2020 Hosted virtually on Hopin (link in the description)
· Sessions
O Gestor de Frotas do futuro
Gonçalo Cruz Hugo Jorge Diogo Santos Miguel Vassalo João Casimiro José Guilherme
2020-10-07T17:30:00Z 2020-10-07T18:00:00Z Europe/Lisbon O+Gestor+de+Frotas+do+futuro https%3A%2F%2Fhopin.com%2Fevents%2Fworld-shopper-conference-2020 Hosted virtually on Hopin (link in the description)
· Sessions
Humaniza la experiencia del cliente a través del poder de smartvideos personalizados: digitales pero cercanos
Manuel de la Guardia
Manuel de la Guardia, Director General CitNOW Iberia
2020-10-07T17:30:00Z 2020-10-07T18:00:00Z Europe/Lisbon Humaniza+la+experiencia+del+cliente+a+trav%C3%A9s+del+poder+de+smartvideos+personalizados%3A+digitales+pero+cercanos https%3A%2F%2Fhopin.com%2Fevents%2Fworld-shopper-conference-2020 Hosted virtually on Hopin (link in the description)
· Sessions
Q&A Session with Darren Jobling
Darren Jobling
2020-10-07T17:30:00Z 2020-10-07T18:00:00Z Europe/Lisbon Q%26A+Session+with+Darren+Jobling https%3A%2F%2Fhopin.com%2Fevents%2Fworld-shopper-conference-2020 Hosted virtually on Hopin (link in the description)
· Expo
Como gerar mais leads no seu Website
Stand Autorola: apresentação LIVE de Sandra Sequerra
Sandra Sequerra
2020-10-07T17:30:00Z 2020-10-07T18:00:00Z Europe/Lisbon Como+gerar+mais+leads+no+seu+Website https%3A%2F%2Fhopin.com%2Fevents%2Fworld-shopper-conference-2020 Hosted virtually on Hopin (link in the description)
· Expo
ClearMechanic: Construyendo confianza en la industria automotriz
ERGOS stand. Evento LIVE.
2020-10-08T15:00:00Z 2020-10-08T15:30:00Z Europe/Lisbon ClearMechanic%3A+Construyendo+confianza+en+la+industria+automotriz https%3A%2F%2Fhopin.com%2Fevents%2Fworld-shopper-conference-2020 Hosted virtually on Hopin (link in the description)
· Stage
Welcome & Initial Remarks
Ricardo Oliveira / World Shopper
2020-10-08T16:00:00Z 2020-10-08T16:10:00Z Europe/Lisbon Welcome+%26+Initial+Remarks https%3A%2F%2Fhopin.com%2Fevents%2Fworld-shopper-conference-2020 Hosted virtually on Hopin (link in the description)
· Stage
Como conectar-se desconectado, ensinamentos de uma pandemia
Descubra como a mudança de mindset fez com que projetos até então futuristas, saíssem do papel e transformassem a maneira de comprar e vender carros.
J. R.  Caporal
2020-10-08T16:10:00Z 2020-10-08T16:30:00Z Europe/Lisbon Como+conectar-se+desconectado%2C+ensinamentos+de+uma+pandemia https%3A%2F%2Fhopin.com%2Fevents%2Fworld-shopper-conference-2020 Hosted virtually on Hopin (link in the description)
· Stage
How data can be used to develop profit improving pricing strategies in times of uncertainty
Andrew Shields
2020-10-08T16:40:00Z 2020-10-08T17:00:00Z Europe/Lisbon How+data+can+be+used+to+develop+profit+improving+pricing+strategies+in+times+of+uncertainty https%3A%2F%2Fhopin.com%2Fevents%2Fworld-shopper-conference-2020 Hosted virtually on Hopin (link in the description)
· Stage
Como preparar o negócio dos usados para as novas expectativas dos Clientes
Manuel Madeira Daniel Nino Nuno Silva Paulo Figueiredo
2020-10-08T17:00:00Z 2020-10-08T17:30:00Z Europe/Lisbon Como+preparar+o+neg%C3%B3cio+dos+usados+para+as+novas+expectativas+dos+Clientes https%3A%2F%2Fhopin.com%2Fevents%2Fworld-shopper-conference-2020 Hosted virtually on Hopin (link in the description)
· Expo
¿Cómo disrumpir en los canales digitales de venta de renting de vehículos?
Connected Mobility Hub: pitch de Eduardo Clavijo de Idoneo | pitch de Marco Conde de Motoreto | pitch de Andrés Soler de Panda Bikes
Eduardo Clavijo Marco  Conde Andres Soler David Ortega
2020-10-08T17:00:00Z 2020-10-08T17:45:00Z Europe/Lisbon %C2%BFC%C3%B3mo+disrumpir+en+los+canales+digitales+de+venta+de+renting+de+veh%C3%ADculos%3F https%3A%2F%2Fhopin.com%2Fevents%2Fworld-shopper-conference-2020 Hosted virtually on Hopin (link in the description)
· Sessions
Beyond the New Normal: Futureproofing Organizations & Consumers
Elisabet Sanchez Dionis Guzman
2020-10-08T17:30:00Z 2020-10-08T18:00:00Z Europe/Lisbon Beyond+the+New+Normal%3A+Futureproofing+Organizations+%26+Consumers https%3A%2F%2Fhopin.com%2Fevents%2Fworld-shopper-conference-2020 Hosted virtually on Hopin (link in the description)
· Sessions
Q&A with Andy Shields
Sandra Sequerra Miguel Vassalo Andrew Shields
2020-10-08T17:30:00Z 2020-10-08T18:00:00Z Europe/Lisbon Q%26A+with+Andy+Shields https%3A%2F%2Fhopin.com%2Fevents%2Fworld-shopper-conference-2020 Hosted virtually on Hopin (link in the description)
· Sessions
Como construir um concessionário digital num ambiente conservador.
Organização da ARAN
Pedro Rodrigues Rodrigo Ferreira da Silva
2020-10-08T17:30:00Z 2020-10-08T18:00:00Z Europe/Lisbon Como+construir+um+concession%C3%A1rio+digital+num+ambiente+conservador. https%3A%2F%2Fhopin.com%2Fevents%2Fworld-shopper-conference-2020 Hosted virtually on Hopin (link in the description)
· Sessions
Reaching the full digital consumer - Touchless approach to sales and service in the auto industry
Pedro Janela
2020-10-08T17:30:00Z 2020-10-08T18:00:00Z Europe/Lisbon Reaching+the+full+digital+consumer+-+Touchless+approach+to+sales+and+service+in+the+auto+industry https%3A%2F%2Fhopin.com%2Fevents%2Fworld-shopper-conference-2020 Hosted virtually on Hopin (link in the description)

Speakers

Ricardo Oliveira / World Shopper

World Shopper founder, Head of 2025 Automotive 360º Vision, CEO at Jotoliveira

SIMON VALIN

CEO Norauto España

Gonçalo Cruz

Head of Consulting and Arval Mobility Observatory at Arval BNP Paribas Group

Ricardo Conesa

Automotive Senior Advisor en IE Executive Education

Jose Munoz

Global COO, Hyundai Motor Company | President & CEO, Hyundai Motor North America and Hyundai Motor America

Pedro Ferreira

Head of Automotive Financial Services & Executive Committee Member BNP Paribas Personal Finance Portugal

David Ortega

Automotive/Mobility Programs Director - EADA Executive Education

Andres Soler

CEO/Founder PandaBikes

Marco Conde

CEO/Founder at Motoreto

Eduardo Clavijo

CEO, Idoneo

Pedro Janela

CEO at WYgroup

Manuel de la Guardia, Director General CitNOW Iberia

Diretor Ibérico CitNOW

Hugo Jorge

Owner at Fleet Magazine

Darren Jobling

CEO at Zerolight

Sandra Sequerra

Solutions & INDICATA Business Unit Manager at Autorola

Paulo Figueiredo

Head of Acquisition no Banco Credibom / Diretor Pisca Pisca

Nuno Silva

President at APDCA

Cristóvão Silva

Customer Experience Manager / Duty and Spa Manager at Hoteis Real Portugal

Diogo Santos

Partner at Deloitte

Dionis Guzman

Future Thinker. ISDI BCN Director

J. R. Caporal

President & Founder of Auto Avaliar/Auto Action

Rodrigo Ferreira da Silva

President at ARAN

Pedro Rodrigues

CEO at BMCAR

José Guilherme

Transport Manager at CTT – Correios de Portugal

Rita Dória

Director Value Chain at Toyota Caetano Portugal

Elisabet Sanchez

Nissan Iberia Academy Manager

Daniel Nino

Founder and VP of Sales at Auto Avaliar and Co-Founder at Karvi

Manuel Madeira

Automotive Retail Specialist at World Shopper

Andrew Shields

Business Unit Director at INDICATA

João Casimiro

Procurement Director at Fidelidade

Miguel Vassalo

Country Director, Portugal at AUTOROLA

James Carter

Mobility Futurist, Thought Leader and Influencer at Vision Mobility

Fernando Gracia

Head of Auto and Mobility at Facebook

GREG HALL

President at VX Studios Live Virtual Coaching & Training in Retail Automotive

Thomas Orenz

Director of Interactive Digital Marketing at Lucid Motors

Kerri Wise

VP, Communications at TrueCar, Inc.

Brian Benstock

Partner GM / VP at Paragon Honda / Paragon Acura

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Booths

World Shopper Conference 2020

A "toolbox" for Automotive Recovery

Connected Mobility Hub

Building the innovation ecosystem around mobility

AUDI

O Futuro é uma atitude!

Auto Avaliar

Acelerando o seu negócio

Bicredit by Banco Invest

Especialistas em Crédito Automóvel - Rapidez e Simplicidade

Cetelem

Especialistas em soluções de financiamento automóvel

Norauto Portugal

Plataforma de Soluções para o Automobilista

PiscaPisca.pt

Quem Pisca Pisca Não Arrisca

Santander Consumer Finance

Soluções Financeiras à sua Medida

ZeroLight

Empowering innovative digital vehicle-shopping experiences

Autorola | INDICATA

Remarketing online e inteligência de mercado.

CaixaBank Payments & Consumer

Financiamos las ilusiones de tus clientes | Financiamos os sonhos dos seus clientes

Dapda | Motor Digital

Aumenta la rentabilidad de tu concesionario. Diseña tu estrategia digital 360º.

Prio

As melhores soluções para a gestão da sua frota.

Solera

Enabling Automotive Innovation

AUTO1.com

Europe’s largest wholesale platform for car trading professionals

bilstein group

Your Nº1 in the Aftermarket

CDK Global Portugal

WHERE CONNECTIONS BEGIN - Onde a conexão começa

DEKRA Portugal

DEKRA, On the Safe Side

Ergos

Performance improvement with quick ROI

Hyundai

A liderar a eco mobilidade, focados no nosso cliente, com emoção e confiança sem limites.

Locarent

Mobilidade Digital que une

Toyota

Toyota, líder na venda de viaturas eletrificadas!

ACAP

Associação Automóvel de Portugal

ANECRA

Associação Nacional das Empresas do Comércio e da Reparação Automóvel

APDCA

Associação Portuguesa do Comércio Automóvel

ARAN – Associação Nacional do Ramo Auto Automóvel

80 anos ao serviço do setor automóvel

FACONAUTO

La Patronal de los Concesionarios

Sernauto

Spanish Association of Automotive Suppliers