Harriet Shortt
University of the West of England & Bibo Studios
Harriet is an academic, researcher, and workplace consultant in the field of spatial change and user experience. She has seventeen years’ experience in researching and working with organisations exploring space, place, and the material world of work. She has expertise in qualitative research methods including visual, arts-based approaches to understanding user experiences of placemaking. She has worked with public and private sector organisations, such as the Environment Agency, Stride Treglown, ISG, and the Rugby Football Union. She is often invited to comment on spatial change and working practices in the media and has worked with BBC Radio 4, the Evening Standard, Work Wise UK, Bristol 24/7, and Workplace Geeks. Her research has been published in international journals and won awards for research excellence. Harriet is passionate about user experiences of buildings, places, and facilities and believes that successful placemaking encompasses an awareness of cultural shifts, diverse needs, innovative communications, and a sympathetic understanding of people and their everyday lives.