Service Management Strategies in the New Virtual World
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A passion for helping people work together digitally
Lead Editor: ITIL 4 Digital & IT Strategy
Director, Centre for Future Enterprise, Queensland University of Technology
Helping organizations use sensitive data assets safely for innovation that benefits everyone
CEO, DevOps Institute
An ITSM expert with over 25 years of experience helping organizations transform their capabilities
Director, Scopism and ITSM Zone
CTO/Chief Strategist - State & Local Gov’t, Higher Education, ServiceNow
Partner, Digital and Government Solutions KPMG Canada
ITSM Specialist, Marval North America
CEO, ITSM Academy
President, itSMF Canada, Ottawa-Gatineau Branch
Organizational Transition Specialist
CEO at Blended Perspectives Inc.
ITIL 4 Lead architect and development manager
Service Management Consultant
Manager, IT Service Delivery
President, Process Renewal Group
CEO, Cloud Perspectives
Business Development Director, GamingWorks
DevOps Institute works to enhance the human elements of DevOps.
DIYmonde Solutions Inc.
'Do It Yourself' * DIY * Helping You Succeed
IT Governance Publishing
World-Leading Publisher for Governance and Compliance
Marval North America
Automate your service desk with MSM - Chatbot, RPA, Datalake.
Helping organizations enhance service delivery through the use of standard & simple software.
Jira Service Management - Agile ITSM from Atlassian's Expert Partner