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Pulse Everywhere 2021

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Speakers

Geoffrey Moore

Author

Erika Villarreal

Condeco - Senior Customer Success Manager

Ziv Peled

AppsFlyer - Chief Customer Officer

Angela Guedes

Belvo - Head of Customer Success

Oded Gal

Zoom - Chief Product Officer

Eran Aloni

Gong - Chief Customer Officer

Brian Gipson

Diligent Corporation - Customer Success Manager

Evan Williams

Nightfall Ai - Director of Customer Success

Arjun Devgan

Amplitude - VP & Global Head of Customer Success

Jonathan Corrie

Precursive - CEO and Co-Founder of Salesforce PSA App

Sylvie Woolf

Front - Head of Customer Success & Solutions

Alex Krug

Baton - Co-Founder & CEO

Peter McCoy

Baton - Co-Founder

Dominic Constandi

Zoominfo - Vice President, Customer Success

Ivey Childs

Telesign - Intern, Customer Success

Evan Nelson

Zoominfo - Director, Customer Success

Jenny Campbell

Zoominfo - Vice President, Customer Experience

Aicha Diallo

UserTesting - CS Intern

Tim Hill

Gong - Director of Customer Success

Rahim Fazal

SV Academy - Co-Founder and CEO

Andrea Spillmann-Gajek

SV Academy - Head of Customer Success and Strategic Partnerships

Shannon Murray

Front - Enterprise Account Manager

Helena Li

Front - Program Manager

Samantha Wong

Front - Head of Onboarding Programs and Services

Rupal Nishar

Netomi -

Mike Lee

Spreedly - Director of Customer Success

Robyn Hazelton

Intellum - Marketing Director

Cody Nichols

Comm Vault - Senior Program Manager of CS

Sterling Cottam

Decision Link - Senior Director of Customer Value Realization

Doug Hutton

Corporate Visions - Senior Vice President, Products

Nora Soza

Box - Director, GTM Strategy and Operations

Beth Yehaskel

Winning by Design - Revenue Optimization & Customer Success Architect

Natasha Narayan

IcebergIQ - CEO and Co-Founder

Justin Greenberger

UiPath - Vice President - AMER GTM

Valery Skvirskaya

Glint (LinkedIn) - Manager, Customer Success Operations

Jen Bruno

Gainsight - Senior Customer Success Business Partner, Enablement & Transformation

Jill Favro Sawatzky

Commvault - Vice President of Customer Success and Advocacy

Michel Bardawil

Uber Eats - Global Head of Merchant Growth Systems

Jennifer Lovette

Invoca - Senior Vice President, Customer Success

Laura Beavin

Immersion Neuroscience - Senior Vice President, Customer Success

Adrian Speyer

Higher Logic - Head of Community

Scott Drost

Gainsight - Senior Solutions Architect

Michael Myers

Sandler Systems - Managing Director

Rebecca Schmidt

Sandler Systems - Vice President of Sales

Jessie Brainerd

Gainsight

Tracy Zundel

Gainsight

Paige Hattesohl

Customer Success Associate

Easton Taylor

Gainsight - Vice President of Customer Success

Christine Friscic

Gainsight - Manager, PMM

Anirudh Diwakar

RocketLane Corp.

Nick Mehta

Gainsight - CEO

Danielle Allwood

Gainsight

Paul Abdool

WayPath Consulting - Chief Revenue Officer

Jen Spencer

SmartBug Media - Chief Revenue Officer

Sam Jacobs

Revenue Collective - Founder and CEO

Seth Wylie

Gainsight - Head of Customer Success Operations

Joanne Moretti

DecisionLink - Chief Marketing Officer

Erica Tornice

RD Station - Senior Director of Customer Success

Rohini Pandhi

Square - Product

Mindy Kaling

Emmy-Nominated Writer, Producer, Actor, Director, & Best-Selling Author

Mike Maday

Gainsight - Director, Client Outcomes

Robin Merritt

Gainsight - Senior Vice President, Chief of Staff & Community

Laurinda Pang

Lumen - President of Global Customer Success

Manu Mittal

Gainsight - Senior Director, Application Products

Minh Phan

Gainsight - Senior Director of Product Management

Denise Stokowski

Gainsight - Group Vice President, Platform Products

Maksim Ovsyannikov

Gainsight - Senior Vice President, Products

Karl Rumelhart

Gainsight - Chief Product Officer

Megs Suratkal

Hewlett Packard Enterprise - Global Vice President, Customer Experience & Customer Success

Alyson Watson

Modern Health - CEO

Neeracha Taychakhoonavudh

Salesforce - Executive Vice President, Global Customer Success & Strategy

Bernie Kassar

Xactly - Chief Customer Officer

François Locoh-Donou

F5 - President & CEO

Alfonso Pulido

McKinsey - Partner

Amanda Berger Rosen

HackerOne - Senior Vice President, Customer Success

Rowan Trollope

Five9 - CEO

Ben Anthonisz

Bizzabo - Manager, Customer Education

Dan Steinman

Gainsight - Evangelist

Paul Brook

HashiCorp - Global Head of Customer Success

Remco de Vries

inSided - Vice President of Marketing

Janine Sneed

IBM Technology - WW Vice President, Customer Success

Bryan Plaster

CompleteCSM - Co-founder and CEO

Srikrishnan Ganesan

RocketLane Corp. - Co-Founder & CEO

Greg Rose

Intellum - Chief Experience Officer

Ruben Rabago

Intellum - Chief Customer Officer

Sabina Pons

Growth Molecules - Partner

Dana Soza

CEO, Author, and Customer Success Career Consultant Dana Soza Customer Solutions

Carlos González de Villaumbrosia

Product School - CEO

Mike Belsito

Product Collective - Co-Founder of Product Collective and Organizer of INDUSTRY

Nils Vinje

Glide Consulting and 30 Day Leadership - Founder and CEO

Irit Eizips

CSM Practice - Chief Customer Officer

Aaron Thompson

SuccessCOACHING - Chief Revenue Officer

Kristen Hayer

The Success League - Founder & CEO

Brandon Cestrone

CS Insider - Founder

Lauren Costella

GoodTime.io - Vice President, Customer Success

Violaine Yziquel

Slack - Senior Manager, Customer Success

Jeff Breunsbach

Gain Grow Retain - Director of Customer Experience at Higher Logic and Co-founder

Jay Nathan

Gain Grow Retain - Chief Customer Officer at Higher Logic and Co-founder

Maeve Dorman

PayPal - Senior Vice President Customer Success Management, Revenue Operations and Enablement

Tim Van Lew

Gainsight - Senior Client Outcomes Manager

Allison Carroll

Avalara - Senior Vice President Customer Success

Teresa Anania

Zendesk - Vice President of Global Customer Success

Thuy Koo

Glint (LinkedIn) - Director, Customer Success Operations

Stephanie Gerpe

Glint (LinkedIn) - Director of Customer Success

Mary Poppen

Glint (LinkedIn) - Chief Customer Officer

Gibson Biddle

Netflix - Former Vice President of Product

Georgi Donev

Software AG - Product Manager

Manish Devgan

Software AG - Senior Vice President, Product Management

Mickey Alon

Gainsight - CTO and Founder, Gainsight PX

Harshi Banka

Gainsight - Regional Director, Customer Success, Gainsight PX

JoAnna Cook Camacho

Autodesk, inc - Vice President, Experience and Analytics, AEC Design

Elaine Cleary

Gainsight - Customer Success Consultant

Gunjan Marwah Nichani

Granular, a Corteva Agriscience™ Company - Customer Success Operations Manager

Renee House

Genesys - Senior Manager, Global Customer Success Operations

Edgar Ramirez Vilchez

ADP - Director of Customer Success Operations

Scott Klimek

Delphix - Vice President, Customer Operations

Todd Massey

Delphix - Senior Customer Success Operations Manager

Will Rahim

Delphix - Senior Vice President, Global Customer Success

Lane Holt

Gainsight - Director, Client Outcomes

Melissa Allen

Okta - Senior Manager, Customer Success Operations

JT Eborn

Instructure - Manager, Priority Services HE

KC Duggan

Mindbody - Director, Revenue Systems

Dave Kellogg

Dave Kellogg Consulting - Principal

Sherrod Patching

GitLab - Head of Global Technical Account Managers

David Sakamoto

GitLab - Vice President of Customer Success

Josh Weber

Gainsight - Client Outcomes Director

Erika Cowen

F5 - Vice President of Customer Success

Maria Funkhouser

Lumen - Vice President CS Strategy/Ops/Success Centers

Christina Kosmowski

LogicMonitor - President

Kevin Meeks

Apptio - Chief Customer Officer

Nello Franco

Vista Consulting Group - Managing Director

Chris Conant

Salesforce - Senior Vice President Customer Success North America

Amanda Reynolds

Workday - Senior Director, Customer Success

Alex Hesterberg

Delphix - Chief Customer Officer

Kellie Capote

Gainsight - Senior Vice President, Customer Success

Kelly DeHart

Gainsight - Senior Vice President, Sales & AM

Ross Fulton

Valuize - Founder & CEO

Manjula Talreja

PagerDuty - Chief Customer Officer

Jeremy Evans

Zuora - Global Vice President, Customer Success

Tyler McNally

Gainsight - Vice President, CX

Kendra McClanahan

Gainsight - Manager, Customer Success Operations

Jean Nairon

PTC - Vice President, Customer Success Operations

Johannes Loeffler

PTC - Senior Vice President, Head of Customer Success

Kari Ardalan

Zendesk - Regional Vice President Scaled Success

Emilia D'Anzica

Growth Molecules - Founder

Lorna Henri

Modern Health - Vice President of Customer Success

Kelly Hall

Malwarebytes - Vice President, Customer Success

Meenu Agarwal

VMware - Senior Vice President, Customer Success

Emily Gates

Dataminr - Vice President Global Customer Success

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Gainsight’s innovative technology helps companies prevent churn by identifying at-risk customers, creating systematic processes to mitigate concerns and efficiently ramping up engagement efforts. Gainsight’s platform offers a powerful set of solutions focused on customer success, product experience, revenue optimization and customer data that together enable businesses to put the customer at the center of everything they do. Learn how leading companies such as GE Digital, SAP Concur and Box use Gainsight at www.gainsight.com.

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Intellum

Helping fast-moving companies achieve better customer outcomes.

Zoominfo

Go to Market Intelligently

Rocketlane

Move your Customer Onboarding to the fast lane.

DecisionLink

Empowering Companies to Quantify & Communicate Value to Ensure Customers for Life.

InSided

inSided: The only purpose-built community platform for Customer Success teams

Higher Logic

Learn How to Engage How to Engage your Members and Customers.

Baton

Scale SaaS implementation capacity without adding CS headcount

Front

Front is the leading customer communication platform.

IcebergIQ

Capturing Candid Customer Insights

TSIA

Customer Success Benchmarking, Research, and Advisory

Corporate Visions

Conversations that Win

CompleteCSM

Maximize Customer Moments with AI

Ecosystems

Value Selling for the Modern Enterprise

nCloud

Your Success is Our Business

Sandler Training

Sandler + Gainsight = Training Designed for the CS Professional

Zendesk

Champions of customer service

Precursive

Make Every Customer a Success Story

Photobooth

Take your best picture for the epic photo mosaic!

Gainsight

Power Net Retention and Growth with Gainsight.

Gainsight Education & Certification

We Prepare You for Success. Start your learning journey on Gainsight University today!

Gainsight Customer Reviews with G2

Write a Gainsight product review - we'll send you a $25 Amazon gift card plus G2 and Gainsight will donate $20 to CS YOU!

Pulse Karaoke

The Soothing Sounds of Customer Success.

GameChanger Community

Join Gainsight Community NOW - crowd source your CS questions/ideas, get answers to your technical questions, and make your opinions heard on product enhancements.

Pulse Everywhere Merch Store

The first event Pulse Merch Store that includes Pulse Everywhere and Gainsight apparel.

Pulse Bookshelf

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Gainsight Customer Spotlight

Share your unique Gainsight story at the Gainsight Customer Spotlight booth!

Pulse Impact

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