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Prof Wendel Abel

Head of Community Health & Psychiatry, UWI

Mr. Courtney Campbell

President & CEO, VM Group

Ms. Sharon Williams

JaCSA Director/Head – Group Client Experience, NCB

Ms. Kaydia Tomlinson

Client Experience Manager, JMMB Group Jamaica

Ms. Sheraley Bridgeman

JaCSA Director, Conference & Fundraising/VP Customer Experience & Marketing, Guardian General Insurance Jamaica Ltd.

Mr. Timothy Cawley

President, JaCSA/Associate Director, Business Performance, HGS

The Honourable Edmund Bartlett, CD, MP

Minister of Tourism

Ms. Donnetta Russell

Assistant General Manager, Human Capital Management, National Housing Trust

Dr. Claire A. Nelson

White House Champion of Change, Author, Chief Futurist & Ideation Leader, The Futures Forum

Ms. Rochelle Cameron

CEO, Prescient Consulting Services Ltd.

Mr. Keith Duncan

President, Private Sector Organisation of Jamaica & CEO, JMMB Group

Mrs. Althea McKenzie (MC)

Broadcast Journalist & Educator

Mr. Yoni Epstein

Founding Chairman & CEO - Itel

Mr. Adam Stewart

Executive Chairman, Sandals Resorts International

Consul General Oliver Mair

Consulate General of Jamaica, SE. USA

Mrs. Sharon Wheatle Redwood, MBA, BSc

Manager, Customer Experience, Bank of Nova Scotia

Dr. Nsombi Jaja

Chairperson, Jamaica Customer Service Association

Mrs. Ilsa duVerney

JaCSA Founder

Mrs. Avory Crooks-Campbell

Music Development Specialist, JCDC

Mr. Richard Rowe

Director, Western Region at Consumer Affairs Commission

Ms. Taniquea Callam

Modernisation Programme Integrator

Mr. Andrew Wynter

CEO of the Passport, Immigration and Citizenship Agency (PICA)

Dr. Deloree Staple Chambers

Commissioner, Revenue Appeals Division, Ministry of Finance and the Public Service

Ms. Tameka Clough

Deputy CEO, Registrar General’s Department

Dr. Henley Morgan

Management Consultant, Founder & Chairman, Agency for Inner City Renewal (AIR)

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Jamaica Customer Service Association

Building Better Communities through Customer Service

Office of the Cabinet Public Sector Modernisation Division

The PSMD's tag line is Better Services. Better Workforce. Better Institutions

Tourism Enhancement Fund: TEF/JCTI

Tourism is central to Jamaica's national development. An essential part of sustainable development in tourism is the development of human capital. The Jamaica Centre of Tourism Innovation (JCTI) is a Division of the Tourism Enhancement Fund (TEF), an Agency of the Ministry of Tourism. The JCTI is tasked with facilitating the development of Jamaica's valuable human capital and support innovation in the tourism sector.

Jamaica Public Service Company

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National Commercial Bank Jamaica Limited

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Creating a vibrant, dynamic, inspired, highly competent and productive labour force

The National Housing Trust

The Key to Your Home

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