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Speakers

Head of Community Health & Psychiatry, UWI

President & CEO, VM Group

JaCSA Director/Head – Group Client Experience, NCB

Client Experience Manager, JMMB Group Jamaica

JaCSA Director, Conference & Fundraising/VP Customer Experience & Marketing, Guardian General Insurance Jamaica Ltd.

President, JaCSA/Associate Director, Business Performance, HGS

Minister of Tourism

Assistant General Manager, Human Capital Management, National Housing Trust

White House Champion of Change, Author, Chief Futurist & Ideation Leader, The Futures Forum

CEO, Prescient Consulting Services Ltd.

President, Private Sector Organisation of Jamaica & CEO, JMMB Group

Broadcast Journalist & Educator

Founding Chairman & CEO - Itel

Executive Chairman, Sandals Resorts International

Consulate General of Jamaica, SE. USA

Manager, Customer Experience, Bank of Nova Scotia

Chairperson, Jamaica Customer Service Association

JaCSA Founder

Music Development Specialist, JCDC

Director, Western Region at Consumer Affairs Commission

Modernisation Programme Integrator

CEO of the Passport, Immigration and Citizenship Agency (PICA)

Commissioner, Revenue Appeals Division, Ministry of Finance and the Public Service

Deputy CEO, Registrar General’s Department

Management Consultant, Founder & Chairman, Agency for Inner City Renewal (AIR)
Booths

Jamaica Customer Service Association
Building Better Communities through Customer Service

Office of the Cabinet Public Sector Modernisation Division
The PSMD's tag line is Better Services. Better Workforce. Better Institutions

Tourism Enhancement Fund: TEF/JCTI
Tourism is central to Jamaica's national development. An essential part of sustainable development in tourism is the development of human capital. The Jamaica Centre of Tourism Innovation (JCTI) is a Division of the Tourism Enhancement Fund (TEF), an Agency of the Ministry of Tourism. The JCTI is tasked with facilitating the development of Jamaica's valuable human capital and support innovation in the tourism sector.

Jamaica Public Service Company
Powering What Matters

National Commercial Bank Jamaica Limited
Join Us On The Journey To Building Your Business

HEART/NSTA Trust
Creating a vibrant, dynamic, inspired, highly competent and productive labour force

The National Housing Trust
The Key to Your Home

Cari-flo Help Desk
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