Peter Thomas

Director at RMIT Forward University

Dr Peter Thomas is the Inaugural director of FORWARD The Centre for Future Skills and Workplace Transformation at RMIT University in Melbourne Australia. He is also strategic advisor to QV Systems in London, Global Education Strategist for CDI and advisory board member for the CDI Foundation. He is editor-in-chief of a Springer Nature research journal, has published over 170 peer-reviewed papers and organised and chaired dozens of international conferences and events.

Denise Martinez

Conversation Design Senior at Salesforce

Denise Martinez, Conversation Design Senior at Salesforce is making her first appearance at the Conversation Design Festival. She is on a mission to design Impactful experiences for humans and systems.

Willian Costa

Head of Professional Services - Americas at Infobip

Willian Costa Head of Professional Services at Infobip will be joining Rafael Cunha for his first appeareance at the CD Fest as well. Willian is a professional that loves people, technology and innovation. Having 9+ years of experience on IT and have worked leading Sales, Sales Engineering and Professional Services teams for more than 5 years in Brazil, Argentina, Chile, Peru, Colombia, Paraguay and United States. His background is a mix of Social Sciences and Technology with a strong analytical thinking and a data driven mindset.

Rafael Cunha

CX Consultant at Infobip

Rafael Cunha, CX Consultant at Infobip will be making his first apperance at the Conversation Design Festival 'Making AI Speak Human.' He is passionate for conversational design and user experience on automated flows. For more than 5 years he has assisted companies to accomplish results implementing awesome chatbots through the use of flow designer solutions. With acting over 12 years on Telecom's ecosystem he has major experience working on the implementation and integration of digital solutions, since SMS, eMail, Voice/IVRs to Livechat and Chat App apps such as Facebook Messenger, WhatsApp, Apple Business Chat, and Google Business Messages.

Helen Babb-Delia

Founder, CEO of Yes Get It

Helen Babb-Delia has a background in progressive social change, gender equity, women’s leadership and development, social justice advocacy, law and the U.S. legislative system. She is a development partner at FORWARD and the founder & CEO of Yes Get it, which focuses on diversity and inclusion, leadership and future skills. She was previously a Congressional Fellow for the U.S. Congress Commission on Security and Cooperation in Europe.