Let's Talk Shop - Europe Edition
to
185 people
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Schedule
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· Stage
Welcome keynote

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· Sessions
Panel Discussion - Let's Talk Shop
Join our expert panel as they look at the year gone by and prescribe the ideal retail CX roadmap for the next 12 months




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· Sessions
5 steps to an AI-integrated customer service in retail
Learn about the best practices to implement and the pitfalls to avoid when incorporating AI in your customer service.

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· Sessions
WISMO No More
How proactivity in delivery can : Eliminate common customer queries like "Where is my order (WISMO)?" Save costs related to failed deliveries

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· Sessions
Making BOPIS successful
Connect your online and offline channels to offer seamless, consistent experiences to your customers & Increase conversion

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· Sessions
PayPal’s latest digital commerce eXperiences
1. Where PayPal is today. 2. The growing consumer trends – ‘Buy Now Pay Later’ 3. Instore payments – ‘PayPal QR Codes‘