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Speakers

Mrs. Sandra Bodden-Reid

JaCSA Board Director, Senior Manager, Customer Care & Engagement, HEART NSTA Trust

Mr. Wayne Jones

Deputy Financial Secretary, O.D., J.P., Ministry of Finance & The Public Service

Ms. Donnetta Russell

Assistant General Manager, Human Capital Management, National Housing Trust

Dr. Nsombi Jaja CMC, PMP, SMC, SAMC

JaCSA Chairman, Certified Management Consultant, Certified Dream Builder, Coach and Speaker

The Most Honourable Andrew M. Holness, ON, PC, MP

Prime Minister of Jamaica

Mrs. Althea McKenzie

Host, Broadcast Journalist & Educator

Dr. Garry Connile

UN Resident Coordinator, Northern Caribbean and Former PM of Haiti

Mr. Bevon King

UCC MBA Team Member

Mrs. Delories Jones

UCC MBA Team Member

Ms. Kayon Roberts

UCC MBA Team Member

Miss Carol Rose Brown

Director of Jamaica Centre of Tourism Innovation, TEF

Mr. John Byles

Vice-President, PSOJ and Executive Director, Chukka Caribbean Adventures

Mrs Nicola Madden-Greig

Group Director of Marketing & Sales , The Courtleigh Hospitality Group

Mrs Marlene Street-Forrest

Managing Director, Jamaica Stock Exchange Group

Her Excellency, Ambassador Dr. Maureen P. Tamuno

High Commissioner of Nigeria to Jamaica

Mr. Sam Falletta

Chairman of the Board, Professional Association for Customer Engagement (PACE) USA

Ms. Neeta Lachmandas

Executive Director, Institute of Service Excellence, Singapore

Mrs. Veniece Pottinger-Scott

Director General, Public Sector Transformation & Modernisation Division

Ms. Taniquea Callam

Modernisation Programme Integrator, Public Sector Transformation & Modernisation Division

Mr Everton W. Anderson

CEO, National Health Fund

Dr. Lanie-Marie Oakley Williams

Senior General Manager, Customer Relations Management, National Housing Trust

Mr. Andrew Wynter

Chief Executive Officer, Passport Immigration & Citizenship Agency

Ms. Cheriese Walcott

Chief Executive Officer/Commissioner of Lands, National Land Agency

Ms. Meris Haughton

Chief Corporate Communications Officer, Tax Administration Jamaica

Dr. The Hon. Nigel Clarke, DPhil. MP

Minister of Finance & the Public Service

Ms. Maxine Attong

Author, OD Consultant, Radio Show & PCC Executive Coach

Booths

Jamaica Customer Service Association

You...Me...We Got the Power of Service Excellence!

Public Sector Transformation and Modernisation

Better Services. Better Workforce. Better Institutions.

British Caribbean Insurance Company Ltd

Insuring Your Motor, Home, Business and more.

Sagicor Group Jamaica

Wise Financial Thinking For Life

Jamaica National Group

“We'll help you find a way!”

National Commercial Bank Jamaica Limited

Empowering People. Unlocking Dreams. Building Communities

National Housing Trust

The Key to Your Home

Tourism Enhancement Fund

Jamaica Centre of Tourism Innovation

Guardian Group

Live easy

Cari-Med Group

Cari-Med Group Limited, a leading corporate citizen has established a reputation for providing exceptional customer service and positively impacting communities we serve.

Victoria Mutual

Happiness is realising your goal of home ownership.

Ministry of Justice

Taking Justice to the people of Jamaica