CX1 WORLD CONFERENCE 2021

Head of Sales & Marketing, Stadtenergie

Managing Director, METRO Markets

Innovation & Agile Coach, Die Schweizerische Post AG

Managing Partner, Creaholic

Digital Experience Advisor, Bloomreach

Senior Account Executive, Solvemate

Head of Customer Service, Nuri

CEO, Momox

Associate Partner, Bain & Company

Area Lead Customer Experience, XXXL Group

CEO, Fashion ID

CMO, Scout24 Schweiz

Senior Vice President Customer Experience, Lufthansa Group

Technical Communication Manager, Roadsurfer

Head of Customer 360°, Business Unit Enterprise, A1 Telekom Austria

Managing Director, valantic CX

Team Lead Technical Account Management, parcelLab

Managing Director, optilyz

Founder, Flixbus

Founder & MD, zenloop

Head of Innovation and Market Management, Zurich Insurance

Director of Customer Success, Dynamic Yield

CEO, KaDeWe

VP Account Management, trbo

COO, The Platform Group

Co-Founder, 8returns

Operations Manager, Maison Baum

Team Leader Customer Experience, Mytheresa

Global Director Customer Experience, Delivery Hero

CEO & Founder, Clark

Senior Product Owner & CRO, JUNGLÜCK

Co-Leiterin Customer Experience & Insights, SBB

Co-Founder, Gominga

Head of eCommerce, Kaspersky

Founder NPS, Bain & Company

Lead Consumer Experience Strategy Manager, Dr. Oetker

Teamlead Digital Customer Insights, Lidl digital

Founder, Snocks

Advisor Customer Experience und Development, vodafone

Manager, Butlers

Customer Success Manager, zenloop GmbH

Chief Strategy Officer, Signa Sports United

Industry Lead Retail & Travel, Contentsquare

Director Commercial Sales DACH, Zendesk

Head of DACH, Zoom

Chief Customer Officer, idealo

Product Owner User Experience Services, SBB

Team Lead Sales, zenloop

Chefredakteurin, WIN Verlag

CMO, Triple A

Marketing Manager, contentsquare

Division Manager "Digital & Consulting", Otto Group

Principal Advisor Insurance Innovation, SAS

Vice President Customer Experience Int. , Miele

Head of Loyalty, Internetstores

Head Of Customer Experience, MediamarktSaturn

COO, Regiondo

CDO, Krombacher Gruppe

VP Customer Relationship Management, HelloFresh

Head of UX/UI, toom Baumarkt

Executive Board, Viva con Agua

Personalisation Expert, Decathlon

Senior Manager Solutions Consulting EMEA, Zendesk

Senior Account Executive DACH & Benelux, AB Tasty

COO, KoRo