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CX1 WORLD CONFERENCE 2021

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Unsere Partner

Speaker

Miriam van Straelen

Chief Customer Officer, idealo

Daniel Boos

Product Owner User Experience Services, SBB

Dina Uthman

Team Lead Sales, zenloop

Christiane Manow-Le Ruyet

Chefredakteurin, WIN Verlag

Heiner Kroke

CEO, Momox

Hartmuth Gieldanowski

Innovation & Agile Coach, Die Schweizerische Post AG

Daniela Märklin

CMO, Triple A

Nicolas Buchalik

Marketing Manager, contentsquare

Daniel Krantz

Division Manager "Digital & Consulting", Otto Group

Felix Kugelmann

Principal Advisor Insurance Innovation, SAS

Muhdi Moussa

Head of Sales & Marketing, Stadtenergie

Matthias Bühler

Managing Director, METRO Markets

Stephan Engl

Managing Partner, Creaholic

Nilaxsa Yoganathan

Co-Founder, 8returns

Manuel Toenz

Digital Experience Advisor, Bloomreach

Kelly Davey

Senior Account Executive, Solvemate

Julian Schaps

Head of Customer Service, Nuri

Daniel Möllerhenn

Associate Partner, Bain & Company

Christina Böchheimer

Area Lead Customer Experience, XXXL Group

Anna-Katharina Knarr

VP Account Management, trbo

Nicolay Merkt

CEO, Fashion ID

Fabian Frank

CMO, Scout24 Schweiz

Heike Birlenbach

Senior Vice President Customer Experience, Lufthansa Group

Artam Künzner

Technical Communication Manager, Roadsurfer

Romana Aumer

Head of Customer 360°, Business Unit Enterprise, A1 Telekom Austria

Nils Weber

Managing Director, valantic CX

Diana Schuler

Senior Product Owner & CRO, JUNGLÜCK

Caroline Heil

Team Lead Technical Account Management, parcelLab

Robert Rebholz

Managing Director, optilyz

Paul Schwarzenholz

Founder & MD, zenloop

Daniel Krauss

Founder, Flixbus

Monika Schulze

Head of Innovation and Market Management, Zurich Insurance

Andre Maeder

CEO, KaDeWe

Marcel Rduch

Director of Customer Success, Dynamic Yield

Christian Lange

COO, The Platform Group

Juliette Henry

Operations Manager, Maison Baum

Carolin Stüdemann

Executive Board, Viva con Agua

Anna Maerz

Team Leader Customer Experience, Mytheresa

Sebastian McClintock

Global Director Customer Experience, Delivery Hero

Nadine Benn

Personalisation Expert, Decathlon

Marco Adelt

CEO & Founder, Clark

Eva Krueger

Co-Leiterin Customer Experience & Insights, SBB

Christian Driehaus

Co-Founder, Gominga

Georg Aß

Head of eCommerce, Kaspersky

Jörg Nottebohm

Industry Lead Retail & Travel, Contentsquare

Grace Hemberg

Customer Success Manager, zenloop GmbH

Philipp Rossner

Chief Strategy Officer, Signa Sports United

Björn Bauer

Senior Manager Solutions Consulting EMEA, Zendesk

Ulrich Hoffmann

Director Commercial Sales DACH, Zendesk

Peer Stemmler

Head of DACH, Zoom

Gregor Czempiel

Vice President Customer Experience Int. , Miele

Martin Radauer

Head of Loyalty, Internetstores

Holger Moewes

Head Of Customer Experience, MediamarktSaturn

Yann Maurer

COO, Regiondo

Sven Markschläger

CDO, Krombacher Gruppe

Alexander Seiler

VP Customer Relationship Management, HelloFresh

Lukas Jungmann

Head of UX/UI, toom Baumarkt

Florian Schwenkert

COO, KoRo

Johannes Kliesch

Founder, Snocks

Maximilian Steudel

Lead Consumer Experience Strategy Manager, Dr. Oetker

Jacqueline Zwosta

Teamlead Digital Customer Insights, Lidl digital

Fred Reichheld

Founder NPS, Bain & Company

Mavie John

Advisor Customer Experience und Development, vodafone

Manuel Blum

Senior Account Executive DACH & Benelux, AB Tasty

Lasse Meißner

Manager, Butlers

The event is over

Veranstaltet von

zenloop GmbH

zenloop ist die führende integrierte Experience-Management-Plattform (IXM).

Ausstellerstände

zendesk.com

zendesk.com

Bloomreach

From Commerce Data to Marketing Magic

Dynamic Yield

dynamicyield.com

Solvemate

We enable brands to deliver quality customer service through meaningful conversations.

valantic CX

Ihr Begleiter auf dem Weg zu einer ganzheitlichen Customer Experience

zenloop

Die führende integrierte Experience-Management-Plattform

parcellab.com

The leading Operations Experience Management platform globally

trbo

Onsite Personalization Platform

Fred Reichheld

Winning on Purpose