Speakers
Chief Operating Officer, EMEA
Principal Specialist: Specific Needs Products at Vodacom SA
Global Head of Customer Success & Experience, Resy by American Express
CEO at Pinnacle Middle East
Chief Executive & Digital Officer at Cadena Growth Partners
VP of Commercial Sales at Zendesk
Professor of Organizational Behavior and Leadership at Columbia University
CX/UX Expert and Emotional Intelligence Coach
Chief of Operational Efficiency & Strategy Execution, PLP Group
Executive Head of Marketing, Cell C
Head of Digital Sales, Discovery
Systems and Training Manager, OneDayOnly
Senior Director, Global Care & Service Operations, Careem
Senior Partner Sales Executive, Zendesk
Chief Officer for Business Development & Customer Success, iMovo
Head of CX Research, Zappos
Senior Manager, Zendesk
Territory Manager, Zendesk
Operations Specialist, MAPFRE MSV LIFE PLC
President and Founder, Service Quality Institute
Booths
iMovo
Zendesk Premier Solution Providers and Leaders in Customer Experience Management
Illation
Many companies think they provide an omnichannel experience, yet end up with a simple multichannel solution.
Jasco
Customer Experience Excellence in Africa
Omni Factors
The best customer experience happens with Zendesk, which is best built with Omni Factors!
Zendesk Social Impact: Spread the Kindness
#StandWithRefugees