Speakers

President and Founder, Service Quality Institute

Operations Specialist, MAPFRE MSV LIFE PLC

Territory Manager, Zendesk

Senior Manager, Zendesk
Head of CX Research, Zappos

Chief Officer for Business Development & Customer Success, iMovo

Senior Partner Sales Executive, Zendesk

Senior Director, Global Care & Service Operations, Careem

Systems and Training Manager, OneDayOnly

Head of Digital Sales, Discovery

Executive Head of Marketing, Cell C

Chief of Operational Efficiency & Strategy Execution, PLP Group

Professor of Organizational Behavior and Leadership at Columbia University

VP of Commercial Sales at Zendesk

Principal Specialist: Specific Needs Products at Vodacom SA

Chief Executive & Digital Officer at Cadena Growth Partners

CEO at Pinnacle Middle East

CX/UX Expert and Emotional Intelligence Coach

Global Head of Customer Success & Experience, Resy by American Express

Chief Operating Officer, EMEA
Booths

iMovo
Zendesk Premier Solution Providers and Leaders in Customer Experience Management

Illation
Many companies think they provide an omnichannel experience, yet end up with a simple multichannel solution.

Jasco
Customer Experience Excellence in Africa

Omni Factors
The best customer experience happens with Zendesk, which is best built with Omni Factors!

Zendesk Social Impact: Spread the Kindness
#StandWithRefugees