Speakers

Chief Operating Officer, EMEA

Principal Specialist: Specific Needs Products at Vodacom SA

Global Head of Customer Success & Experience, Resy by American Express

CEO at Pinnacle Middle East

Chief Executive & Digital Officer at Cadena Growth Partners

VP of Commercial Sales at Zendesk

Professor of Organizational Behavior and Leadership at Columbia University

CX/UX Expert and Emotional Intelligence Coach

Chief of Operational Efficiency & Strategy Execution, PLP Group

Executive Head of Marketing, Cell C

Head of Digital Sales, Discovery

Systems and Training Manager, OneDayOnly

Senior Director, Global Care & Service Operations, Careem

Senior Partner Sales Executive, Zendesk

Chief Officer for Business Development & Customer Success, iMovo
Head of CX Research, Zappos

Senior Manager, Zendesk

Territory Manager, Zendesk

Operations Specialist, MAPFRE MSV LIFE PLC

President and Founder, Service Quality Institute
Booths

iMovo
Zendesk Premier Solution Providers and Leaders in Customer Experience Management

Illation
Many companies think they provide an omnichannel experience, yet end up with a simple multichannel solution.

Jasco
Customer Experience Excellence in Africa

Omni Factors
The best customer experience happens with Zendesk, which is best built with Omni Factors!

Zendesk Social Impact: Spread the Kindness
#StandWithRefugees