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Customer Experience Summit

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Schedule

· Stage
Introduction
Alice Zagury
2020-06-18T15:45:00Z 2020-06-18T16:00:00Z Europe/Paris Introduction https%3A%2F%2Fhopin.com%2Fevents%2Fcx-summit Hosted virtually on Hopin (link in the description)
· Stage
Build a fanbase, not a userbase
Oussama Ammar
2020-06-18T16:00:00Z 2020-06-18T16:30:00Z Europe/Paris Build+a+fanbase%2C+not+a+userbase+ https%3A%2F%2Fhopin.com%2Fevents%2Fcx-summit Hosted virtually on Hopin (link in the description)
· Stage
PANEL: Customer Experience in the 2020s
Alice Zagury Arun Mani Julia Barry Rick Nucci
2020-06-18T16:30:00Z 2020-06-18T17:30:00Z Europe/Paris PANEL%3A+Customer+Experience+in+the+2020s+ https%3A%2F%2Fhopin.com%2Fevents%2Fcx-summit Hosted virtually on Hopin (link in the description)
· Sessions
Pick-your-own Fireside Chats
2020-06-18T17:30:00Z 2020-06-18T18:30:00Z Europe/Paris Pick-your-own+Fireside+Chats https%3A%2F%2Fhopin.com%2Fevents%2Fcx-summit Hosted virtually on Hopin (link in the description)
· Expo
Booths
2020-06-18T18:30:00Z 2020-06-18T19:30:00Z Europe/Paris Booths https%3A%2F%2Fhopin.com%2Fevents%2Fcx-summit Hosted virtually on Hopin (link in the description)
· Networking
Networking
2020-06-18T18:30:00Z 2020-06-18T19:30:00Z Europe/Paris Networking https%3A%2F%2Fhopin.com%2Fevents%2Fcx-summit Hosted virtually on Hopin (link in the description)

Speakers

Alice Zagury

CEO @ The Family

Oussama Ammar

Co-Founder @ The Family

Arun Mani

President @ Freshworks Europe

Julia Barry

Business Development Manager for Startups @ AWS

Rick Nucci

CEO @ Guru

Guillaume Cabane

Growth Advisor

Gaëtan GACHET

Chief Strategy Officer @ Algolia

Jérémy Goillot

Head of Growth @ Spendesk

Ivan Kirigin

Investor @ tango.vc

Ali Rayl

VP Customer Experience @ Slack

Roman Melzer

Head of Customer Care @ Zooplus

CYRIL SEGHERS

CEO @ Skilleos

The event is over

Hosted by

The Family

Anyone can become an entrepreneur!

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Booths

Weglot

Localization is the ultimate form of personalization.

Chargebee

The subscription billing launchpad your startup needs to take off, grow, and scale.

Mayday

The intelligent knowledge base that boosts customer care

Freshworks

How to deliver wow moments and create customers-for-life

Prospectin

Automation. Safer. Smarter.

Amazon Web Services

Ask all your questions to the AWS Startup experts

The Family

Anyone can become an entrepreneur